Live doubt solving platform for students.

Task

To us, a brand experience is the sum total of how your brand looks, feels, and speaks to people. (Sometimes that even includes how it sounds, tastes, feels, and even smells). Thats what we tried to achieve with this project. We know how precise and sharp you should be in measuring and processing to make an appliance perfect? That's what was done for the web design here: review the images to realize the level of precision for the grid, photo content and typography in the layout of Pringle kitchen appliance website.

  • Client

    GrabGuidance LLP

  • Categories

    Website, Branding

  • Deliveries

    UI/UX Design, Product Managemnt, Development

  • Industry

    EdTech, Education

  • Service

    Digital Product Design, Mobile App

  • Geography

    India

  • Scale

    Growth Stage

  • Tags

    EdTech, Education, Live Learning, Mobile App, India

Challenge

GrabGuidance set out to give students real-time access to tutors for solving academic doubts as they happen, rather than waiting for the next class or a forum reply. In EdTech, live Q&A products live or die on latency and clarity  if the interaction between student and tutor feels clunky, students disengage immediately. GrabGuidance needed an EdTech app design that made real-time tutor-student interaction feel as immediate as a phone call.

Solution

Kormoan designed and helped develop GrabGuidance’s live learning platform around real-time Q&A UX students post a doubt, get matched to an available tutor, and move into a live session with minimal steps in between. UI/UX design focused on reducing wait-time anxiety with clear status states, and the tutor-side interface was structured for fast context-switching between multiple student sessions. The result is a scalable EdTech product architecture that supports live tutor-student interaction at growing volumes.

0 %

reduction in doubt-to-tutor match time

0

unified live-session flow

0 %

increase in session completion rate

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