Honesty is essential when establishing a new relationship. As Kormoan, we are aware of the various causes of this mistrust. As a follow-up to our team’s article about avoiding BS in sales offers, we’d like to discuss them.
People are intelligent, let me state that first. People will be able to tell when you are hesitating, and once they do, it will be more difficult to gain or regain their confidence. My team considers this when interacting with customers, clients, and colleagues. Even so, it goes further. It is also what we think is suitable and best exemplifies Koranic. If my squad weren’t honest with each other. If my team hadn’t been honest with the 190+ extremely opinionated engineers, designers, and product managers (PMs) who play a significant role in what sales do, we’d be in real trouble
Behind an Kormoan Proposal: Engineering, Design, PM
When there are extra chefs in the kitchen, chaos typically ensues. However, when done properly, it streamlines and cleans up processes. There is no reason to worry that we might miss something.
Know that the engineering and tech leaders, designers, and project managers at Kormoan spent a lot of time and relied on years of experience to produce any proposal or estimate you receive from us. Our sales team is communicating with one another and exchanging information as they monitor the process to make sure your requirements are being met.
Additionally, we frequently incorporate them right from the start of the prospect’s actual interaction. Anyone who has dealt with an engineer will attest that they frequently don’t value courteous responses. Because they are honest and state things as they are, our employees and clients respect them.
People find these discussions to be much more beneficial than meeting with a company one-on-one. They certainly have their place and their time, but when you combine them with a group of enquiring people who ask the right questions regardless of their roles, things go much more smoothly. and much more rapidly, trust grows.
Behind Our First Email or Call: Marketing, Engineering, Design
Take a moment to think back to your original call or message to Kormoan. We want to work with people who “feel appropriate.” Because of this, we are micro-targeting rather than casting a broad net.
The marketing department, which chooses the target clients and communicates with designers and tech leaders, is handling the majority of the labor-intensive work. They create a tailored proposal and present it to sales when they find a company that is perfect for Kormoan. We enhanced the proposal with interesting storytelling and an appealing presentation using the information they supplied.
By involving several members of the Kormoan team at this early point of the process, we eliminate any room for guesswork. Since we are clear about the goals driving our proposal, we can have a candid conversation with the prospective customer.
Behind the Deal: A Yes From People Who’ll Be Working on It
The most crucial factor is that we all want to get along well and work together. To do that, we need to make sure the staff is contributing.
We learn more about the projects that the engineers, designers, and project managers who work on them genuinely enjoy, what interests them most, and which ones to avoid by listening to them. People who can develop professionally and gain from their work are what we need. No matter what objectives are set for the sales team, we adopt a very deliberate approach.
For a contract to be approved, our employees must be convinced that it will lead to positive, long-term cooperation. The fact that the project is a group endeavor suggests that everyone involved will be given the opportunity to voice their thoughts and concerns. We consider ourselves to be a trustworthy provider because we are the ones making the product. Therefore, it shouldn’t be harmful to call out improvements when we see them.
The projects we’re leaving behind are the ones where we’re not treated fairly.
Behind What We Say: Transparency Worth the Risk
We used to believe that someone had to earn my trust before we could give it to them, and this included individuals in my professional life. But we started to wonder, “Why?”
In my view, you need to establish openness and trust right away. However, you must proceed cautiously and only give it to people who will make good use of it. Again, this relies on your capacity to work effectively with the right people.
Take our budgetary suggestions.
We provide detailed analyses of specific percentages: 5% of the budget goes to this feature, 10% to that feature, etc. Every suggestion we make is supported by real-world experience, and we give the prospect a comprehensive explanation of why it makes sense. The client, who lacks the technical know-how of our staff, will now have control over the situation as a result of us disclosing this information.
We always want to spread this knowledge. But there must be a disclaimer: You can’t just start making arbitrary adjustments. We look for partners who will honor the gaps in knowledge between our two sides and not abuse our openness. We are unwilling to compromise the quality of the merchandise by making rash changes.
Behind Our Responsibilities: Strategic, Open-minded Thinking
Our sales team does not use titles that resemble those of account executives because they portray them incorrectly. Instead, we have managers of strategic partnerships because that is what my staff focuses on the most. It sets up a clear tone that is, in our view, appropriate. We respect our client connections and steer clear of conventional sales techniques.
The title also portrays the expenditure from the perspective of the company. In other words, rather than just making alliances that will be profitable, we are doing so strategically. Imagine you have a good idea, but don’t have the $500,000 you need. However, you do have $200,000 and a strong, specialized concept.
Behind a New Hire: A Culture Fit Learning From Our Tech Leads
Being culture fit is the most crucial prerequisite for a member of the sales team to honestly represent Kormoan. One of the basic tenets for anyone joining us is that. After that, you can discover how they operate and communicate by listening to the chats and speaking with the technicians. All of that has a big influence on how my team solves issues.
Diverse viewpoints are helpful, but you also need to find someone who understands that Kormoan has a certain method that has been shown to be very successful. Take anything away from it.
We’re Just People Talking to Each Other
It’s possible to think of sales as a “partnership engineer” who collaborates with you, interprets technical terms into plain English, and makes sure that both sides respect the principles of cooperation. We have a shamanistic quality about us. Yet, teamwork is what matters most to us.
The Kormoan team is made up of thoughtful, decent people who only want to communicate honestly. Sales must behave similarly if he is to portray that accurately.
No matter what circumstance you’re in, We think it’s a lot simpler if you just have a conversation. Respect everyone and everything. Produce pertinent content. Making a hard sales presentation will be considerably less successful than having an open, respectful discussion. It’s a trait that has long been seen as valuable.
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